How we ship our leis

Shipping Information

We ship our fresh flower lei nationwide using UPS Next Day Air services to ensure your lei arrives as fresh as possible. Here's what you need to know about our shipping process:

  • Each lei has custom preparation times - some can be ordered same day while others require 3+ days notice. Our calendar on the cart page shows the earliest possible dates based on the lei in your cart.

  • Lei are shipped to arrive Tuesday-Saturday only. We cannot schedule delivery for Sunday or Monday.

  • We ship all lei via UPS Next Day Air to keep flowers fresh. Standard service arrives by 5pm on your selected arrival date and Priority service arrives before Noon on the arrival date selected.

  • IMPORTANT: For lei containing plumeria, tuberose, or ginger, we recommend priority shipping (arrives by noon), especially for destinations outside California and Nevada to minimize potential wilting issues.

  • Saturday deliveries are available with Priority Overnight only and include a $16 Saturday delivery surcharge.

  • We pack all lei in insulated boxes with frozen cold packs to maintain freshness during transit.

  • We work to keep shipping costs as low as possible but must make and ship your lei the day before your selected arrival date to ensure maximum freshness.

  • Local options: If you are near either of our store locations in Las Vegas or San Diego we also offer free In-Store pickup as well as local delivery for a small fee via Uber Package and Leilanis Associates.  All you have to do is look for those options on the cart page.

Delivery Delays: While rare, delays by UPS are beyond our control once our packages are handed off to the driver. For delivery problems, please contact UPS Customer Service at 1-800-742-5877 with your tracking number from your shipping confirmation email to file a claim and potentially receive a refund.

Please call us at (888) LEILANIS or 888-534-5264 and choose extension 2 if you have additional questions on our shipping process.  Mahalo!